Welcome to the pcb88 Help Center. Whether it's your account, payments, bonuses, or games — we're always here to help.
Choose a category and find your answer fast
Connect with the pcb88 support team through any channel
Get instant responses in Bangla. Average response time is just 2 minutes.
For detailed issues, send us an email. You'll typically receive a reply within 2–4 hours.
Join the official pcb88 channel on Telegram for updates and support all in one place.
Click the "Forgot Password" link on the login page. An OTP will be sent to your registered mobile number. Use the OTP to set a new password. The entire process takes about 3 minutes.
After 5 consecutive incorrect password attempts, your account will be temporarily locked for 1 hour. Try again after an hour, or contact us via live chat — our support team can unlock your account instantly.
Go to the Profile section and select "KYC Verification" to upload a photo of your NID or passport. Verification is typically completed within 24 hours. Once verified, your account's withdrawal limit will be increased.
Log in and go to Settings → Profile to update your details. Changing your mobile number requires OTP verification. For name changes, please contact our support team.
Go to Wallet → Deposit and select your payment method (bKash/Nagad/Rocket). Enter the amount and send it to the designated number. Once you submit the transaction ID, your balance will be credited within 5 minutes.
Go to Wallet → Withdraw, enter the amount and your mobile banking number. Funds usually arrive within 5–15 minutes. Having KYC verification completed speeds up your first withdrawal.
Wait at least 30 minutes first. If the funds still haven't arrived, contact live chat with your transaction reference number. Sending a screenshot will help us resolve the issue even faster. pcb88 resolves every case.
Getting help at PCB88 is now easier than ever. Our Help Center has been built specifically with Bangladeshi users in mind. If you've ever been unsure where to turn for support, this page is here to clear that up.
Live Chat is pcb88's fastest support channel. Our Bangla-speaking support agents are available 24 hours a day, 7 days a week, and typically respond in under 2 minutes. From deposit issues to game-related questions — Live Chat has you covered.
Some issues are too complex to explain clearly over chat. In those cases, email is your best option. Write to support@pcb88.ws with a detailed description, and include any relevant screenshots or transaction details. The pcb88 support team typically responds with a full resolution within 2 to 4 hours.
Our FAQ section has helped a lot of users. Common questions are organized and easy to browse — covering account registration, password reset, bKash deposits, the withdrawal process, claiming bonuses, and much more. In many cases, you'll find your answer in the FAQ without ever needing to open a Live Chat.
Pcb88 takes security very seriously. If you ever suspect unauthorized access to your account, contact live chat immediately. The support team will act quickly to secure your account and launch an investigation. Enabling two-factor authentication (2FA) significantly reduces this risk.
Bonus-related queries are among the most common we receive. Many users assume they can withdraw bonus funds immediately after claiming — however, every bonus comes with wagering requirements. pcb88's Terms & Conditions One read-through should make everything clear. If you still have questions, our support team will be happy to walk you through it.
If you're having trouble with the pcb88 app, visit our On the download page You'll find a detailed installation guide there, with separate instructions for Android and iOS. If you're still running into trouble, reach out to the Help Center — we're always here to help.
Solutions for any game-related issues
Clear your browser cache or try opening the site in incognito mode. Check your internet connection. If the issue continues, try using the app instead.
A minimum 3G connection is required. Try switching to WiFi. Make sure your browser is up to date. Try lowering the video quality to see if that helps.
Pcb88's bet page There's an odds guide available, with a clear explanation in Bangla of how decimal odds work.
Uninstall the app and download the latest version. Restart your phone and clear the RAM. If the issue persists, contact support.
Go to Promotions → Tournaments to view ongoing tournaments. Click "Join" to register. If an entry fee applies, it will be deducted from your balance.
If you're experiencing an issue not listed above, reach out to us directly via live chat. Our Bangla-speaking support team is always ready to help.
PCB88 believes gaming should be a source of entertainment, not stress or anxiety. If you ever feel that gaming is having a negative impact on your life, don't hesitate to seek help.
Pcb88's Help Center offers dedicated Responsible Gaming support. You can set your own deposit limits, betting limits, or take a break from your account — all from within your settings.
Please Note: Gaming is meant to be fun. Never bet more than your budget allows. If you feel it's becoming a problem, Responsible Gaming Visit the page or contact our support team.
Our Responsible Gaming team is available 24/7 and ready to support you whenever you need it.
Learn MoreDon't worry — pcb88's Bangla-speaking support team is always here for you. Reach out now via live chat or email.
Average response time: under 2 minutes | Bangla Support Available